Achievements

Accomplishments

At Sun Life, we take great pride in the accomplishments of all our employees. We’re proud to see the results of our commitment to excellence. Some previous accolades have included the 50 Best Companies to Work for by the Great Place to Work Institute, the Excellence in Education from the Life Office Management Association (LOMA) and the Chamber of Commerce Business Excellence Award.

 

Recent achievements:

Irish Call Centre Management Association (CCMA) Awards 2019

  • Industry Support team of the year – Clarifications team

Highly Commended Recognition Award CCMA 2019

  • Industry Professional - Agent of the Year Support Person of the Year – Seadhna Bourke
  • Best Customer Experience  
  • Best Technical Shared Services Centre – Service Desk Shared Services

Irish Call Centre Management Association (CCMA) Awards 2018

  • Best Use of Technology Tactical Project – Service Desk

Highly Commended Recognition Award CCMA 2018

  • Support team of the year – Clarifications Team
  • Shared Services Centre of the year – Service Desk

Irish Call Centre Management Association (CCMA) Awards 2017, 2016

  • Shared Services Centre of the Year – Service Desk

Highly Commended Recognition Award CCMA 2016

  • Industry professional of the Year – Fiona Doran

Irish Call Centre Management Association (CCMA) Awards 2015

  • Best Technical Support Centre – Service Desk

Sun Life Learning and Development team “Best Talent Development Initiative Award 2017

Highly Commended Certificate for the Partnership of the Year Category received by the Irish Software Association for collaboration with the Waterford Institute of Technology

Commendation by Chambers Ireland Corporate Social Responsibility Awards for Sun Life Waterford's Charity Committee

FAS Excellence through People Accreditation